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Shipping Policy

At EVEN, we aim to process and ship all orders as quickly and efficiently as possible. Please review our shipping policy below.
 

Order Processing
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  • Orders are processed within 2–5 business days (excluding weekends and holidays)

  • Processing times may be extended during high-volume drops, promotions, or holidays

  • You will receive a confirmation email once your order has been shipped

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Shipping Rates & Delivery Times
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Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times (after processing):

  • Domestic (U.S.): 10-17 business days

  • International: 15-24 business days

Delivery times are estimates and not guaranteed.

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Tracking Information
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Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

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International Shipping
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  • International customers are responsible for any customs duties, taxes, or import fees

  • These fees are determined by your country and are not included in your order total

  • We are not responsible for delays caused by customs

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Lost, Stolen, or Delayed Packages
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  • EVEN is not responsible for lost or stolen packages once marked as delivered

  • Please ensure your shipping address is correct before placing your order

  • If your package is delayed or missing, contact the carrier first, then reach out to us for assistance

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Incorrect Address
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  • Orders shipped to an incorrect address provided by the customer are not eligible for replacement or refund

  • If you notice an error, contact us immediately - changes are not guaranteed once an order is processed

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Damaged Packages
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If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

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Contact Us
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For any shipping questions, please contact:
sales@evenwearshop.com

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